Factor Affecting User Acceptance for Digital Wallets: A Developing Country’s Perspective
International Research Journal on Advanced Science Hub,
2022, Volume 4, Issue 06, Pages 168-174
A few years ago, the majority of Indians had never heard of a mobile wallet, but with the rise of smart mobile phones, lightning-speed internet connection utilizing 3G, 4G, and now 5G, and attractive rewards digital wallets give, its use has skyrocketed in recent years. The number of people using the internet is continuously getting larger around the world. As a result, need of customer payment have altered dramatically. Cash settlements are a thing of the past. Digital payments are now giving rise to a stir. In the e-commerce business, the e-wallet has inclined popularity. E-Wallet transactions are becoming progres- sively popular as a replacement for cash purchases. Perception of consumers swapping from time to time with the improvement of the technology. So, this research paper attempts to study the awareness level among consumers of dig- ital wallets. Also, this paper examines the factors accountable for increasing popularity of digital wallets in India.
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