Work-life Balance and Organizational Citizenship Behaviour-A study with reference to Bank Employees

Abstract

Going beyond the job role and exhibiting citizenship behaviour in the current pandemic is really a challenging task. One of the professions who, without getting disturbed and are rendering their services without any distractions are the bank employees. Work-life balance in general is very important to lead a stress-free life. Usually for bank employees, due to the nature of the job, striking a balance between work and personal life will be an art. Irrespective of the job characteristics, the proper balance between work and professional life generally makes a person showcase discretionary behaviour which is called citizenship behaviour. So, the present study was undertaken to understand the association between work-life integration and Citizenship behaviour of the employees at the bank. The objectives of the study include to study workplace conflicts with personal life, individual life interference with work-life, to examine the citizenship behaviour of the employees and finally find the association between work-life integration and OCB of bank employees. The scope is limited to the Hyderabad city. Primary data is collected through standard scales from a convenient sample size of 112 bank employees and SPSS is used to analyse the data. It was found out that working beyond hours and being occupied with family-related thoughts are major reasons for work-life imbalance. When analysed, the Citizenship behaviour of the employees is evident that they exhibit in good amounts. Bank employees try to help each other and follow guidelines even if no one monitors them. It was also discovered that there is no impact of work-life imbalance on OCB of employees.