The Future Innovation of Fintech in the Metaverse Banking: Review

Abstract

The term ”Fintech in the Metaverse Banking” refers to the control of financial transactions in virtual settings. Through Metaverse individual can carry out their financial and business operations entirely from the comfort of living room, travelling instantly to any bank worldwide virtually. Digital twins make it feasible to provide a digital replica of the bank’s actual assets, processes, and systems, and they can be crucial in a bank’s Fintech transformation. This can assist banks in automating their processes and enhancing the user experience. As a result, banks may be capable of improving the effectiveness of their physical branches and automate their internal operations. Making these intangibles tangible is a difficulty for Fintech businesses. Smart transactions, autonomous payments, cross-border payments, interoperability, and profitability expansion should be the main areas of focus in the financial, insurance, and utility businesses. Digital twins can be used by banks to effectively handle any possible difficulties by tracking and forecasting the performance of assets like lending activities and Mobile payments. This may contribute to increasing these assets’ availability and dependability, decreasing downtime, and raising satisfaction and loyalty. In this study, 454 papers from the Database of Web of Science, Scopus and dimensions are retrieved between 2003 and 2023 in order to well know the emergence and progressions of Fintech in the Metaverse banking sector. The software programmes were used, are VosViewer for network visualisation and Biblioshiny, R software. This article aims to address a number of concerns about the development of the Fintech in Metaverse Banking.