Insights into Chabot’s Security: A Categorization and Exploration of Technical and Societal Vulnerabilities
DOI:
https://doi.org/10.47392/IRJASH.2025.003Keywords:
Chatbot, Security Threats, Chatbot Attacks, Security Vulnerabilities, Privacy Violations, Trust Erosion, Mitigation StrategiesAbstract
Chatbots have become increasingly prevalent in various domains, providing users with seamless interactions and support. However, as their popularity rises, so does the risk of security threats. This research paper investigates the landscape of potential attacks on chatbot systems, aiming to identify vulnerabilities and propose effective countermeasures. Through a systematic analysis of existing literature, we classify and discuss various types of attacks targeting chatbots, including but not limited to, data breaches, impersonation, manipulation, and injection attacks. Furthermore, we examine the underlying causes and consequences of these attacks, shedding light on the potential risks they pose to users and organizations. In addition, we explore current strategies and technologies employed to mitigate chatbot security threats, highlighting their strengths and limitations. Finally, we propose recommendations for enhancing the resilience of chatbot systems against malicious activities, emphasizing the importance of proactive defence mechanisms and ongoing vigilance in safeguarding user privacy and trust.
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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.