Every human being needs communication as the right pattern to solve problems in every activity. Communication must be owned by every individual in order to portray a human being who is free and has the freedom to express opinions. The purpose of this study is to describe how social companion performs family ability improvement activities in the midst of obstacles in the activity. With a good and effective communication pattern in the family’s ability improvement activities should be used as a potential to overcome the problem, both existing obstacles are used as opportunities. Communication can increase the extrinsic motivation of the recipient of social assistance. The message is there and pack- aged in improving family capabilities. This research is qualitative research where research that is descriptive and tends to use analysis. Processes and meanings (subject perspectives) are highlighted in qualitative research. The researcher conducted interview activities to the Balige Subdistrict Social Com- panion at the Toba Regency Social Service office and participated in the imple- mentation in Balige Subdistrict twice. Special findings from the companion side will be juxtaposed with the theories of social barriers as stated above, this is to see the extent of the obstacles that occur in communication that occur in the implementation of the Family Capability Improvement Meeting. A particular finding on the beneficiary side of social assistance is to see if communication by social escorts has been effective or successful. These communication pat- terns, whether it has had an impact in their daily activities and juxtaposed with effective communication theory.