Optimizing Order Management and Billing Processes Through SAP-Driven ERP Systems: A Technology-Oriented Approach

Abstract

Optimization of ordering and bill processing has become critical in the operation and financial success of modern business enterprises. This review paper discusses the role of SAP-enabled Enterprise Resource Planning (ERP) systems in transforming the ordering and billings processes through a technologically advanced approach. It systematically reviews empirical researches, conceptual models as well as real-life case studies demonstrating how modules such as SAP SD and FI when integrated with automation and artificial intelligence reduce processing time tremendously, improve invoice accuracy, and increase levels of customer satisfaction. A proposed theoretical framework integrating SAP ERP, AI and RPA has also been added through experimental results and case study findings. The paper also touches upon ERP optimization directions in the future including Generative AI, blockchain and sustainable ERP paradigms. The review concludes that even as SAP ERP has totally transformed ordering and billings processes, their continuous evolution through intelligent technologies needs to be ensured for value optimization and facilitation of agile enterprise practices.